ShareChat is India’s leading social media platform that operates exclusively in Indic languages. We empower our 160 million strong monthly active user community to share their opinions, record their lives and make new friends – all within the comfort of their language of choice.
ShareChat Hiring Fresher For Intern
| Company Name | ShareChat |
| Post Name | Intern |
| Qualification | Bachelor’s Degree |
| Branch | Any Branches |
| Batch | Recent Batches |
| Salary | Up to 10 LPA |
| Experience | Fresher / Experience |
| Job Location | Bangalore |
| Last Date | ASAP |
Job Description :
The Trust & Safety team is entrusted with safeguarding our users’ experiences on ShareChat and Moj by keeping a vigilant eye on any actions that are against our community guidelines and being the voice of the consumer, carry their feedback and suggestions to the relevant stakeholders within the organization to provide insights that can aid in the product development. Put in proactive and reactive mechanisms to identify and tackle undesirable users and behaviors on the platforms. As an Operations Associate, you are accountable for all the operational processes in the Trust & Safety team.
Role and Responsibility:
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/team productivity targets and call and email handling targets
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
Qualifications :
- Any Graduate Degree.
- Proven customer support experience
- Track record of over-achieving quota
- Strong phone /Email and Chat contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of character.
How To Apply In This Recruitment ?
- Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application form after verification.
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