Servicenow Hiring Fresher For Customer Success Guide

Servicenow hiring fresher for Customer Success Guide Role for B.E / B.Tech / M.E / M.Tech degree graduates and any batch graduates are eligible. ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We’re growing fast, innovating faster, and making an impact on our customers’ and employees’ lives in significant and important ways.

Servicenow Hiring Fresher For Customer Success Guide

Company Name	Servicenow
Post Name	Analyst
Qualification	Bachelor’s Degree
Branch	Any Branches
Batch	Recent Batches
Salary	Up to 10 LPA
Experience	Fresher / Experience
Job Location	India

Job Description :

This role is an exciting opportunity to be a Valued team member in the newly created Customer Excellence Group, working from the Regional Success Centre in Bangalore, India to drive customer success and platform adoption across APAC. You’ll work with some of the most important customers, helping them unlock the full potential of our products while contributing to strategic growth initiatives.

Role and Responsibility :

Customer Success Focus: Serve as a customer advocate, onboarding customers understanding their business needs and helping them achieve measurable outcomes.
Cross-functional Collaboration: Partner with internal teams and stakeholders to identify opportunities, resolve issues, and differentiate our platform in the marketplace.
Executive Engagement: Manage and nurture relationships to align customer needs with business outcomes and ensure ongoing value realization.
Best Practices and Enablement: Support customers to attend our workshops on governance, adoption models, internal champions, and platform maturity to accelerate customer success.
Escalation Management: Quickly resolve escalated customer issues by leveraging resources from across the company and maintaining high levels of customer engagement.

Qualification :

Business-related degree preferred.
0-2 years work experience.
Excitement for a career in customer-facing roles such as Business Development, IT Consulting, Customer Success, or Strategic Consulting.

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