PTC hiring fresher for Technical Support Engineer Role for B.E / B.Tech / M.E / M.Tech / MCA / MCS / IT, E&TC graduates and any batch graduates are eligible. The detailed company eligibility. PTC unleashes innovation with award-winning, market-proven digital solutions that enable industrial companies to differentiate their products and services, improve operational excellence, and increase workforce productivity. In combination with an extensive partner network, PTC provides customers flexibility in how its technology can be deployed to drive digital transformation – on premises, in the cloud, or via its pure SaaS platform. At PTC, we don’t just imagine a better world, we enable it.
PTC Hiring For Technical Support Engineer
| Company Name | PTC |
| Post Name | Technical Support Engineer |
| Qualification | Bachelor’s Degree |
| Branch | Any Branches |
| Batch | Recent Batches |
| Salary | Up to 12 LPA |
| Experience | Fresher / Experience |
| Job Location | Pune |
| Last Date | ASAP |
Job Description:
Will be responsible for providing efficient and professional support to PTC’s Global customers during India business hours by applying product knowledge on PTC’s ALM product – Windchill RV&S, Codebeamer with increasing autonomy for clarifying, troubleshooting, communicating, and documenting solutions for medium to advanced customer issues. Also responsible for active participation in contributing and evolving the PTC Knowledgebase by authoring technical articles by capturing best practices, troubleshooting methodologies and resolution.
Role and Responsibility :
- Provide support services to assist customers and field staff with the configuration and troubleshooting of installation and functionality issue with ALM Products.
- Provide a customer centric service through their understanding of the customers’ issue, knowledge of PTC products, and comprehension of Support Services processes.
- Developing expert level knowledge of the Windchill RV&S and Codebeamer installation and functionality issue and keep PTC Knowledgebase evolved.
- Creating software configurations, duplicating issues, troubleshooting, investigation of technical problems and tracking the resolution of those problems in collaboration with other PTC departments like R&D and QA as well as communicating the same to customer.
- Focus on own professional development and with increasing experience provide valuable input to Technical Support projects and/or functional teams.
Qualification:
- Minimum Bachelor/ Master (BE, ME, BTech, MTech) in Comp Science, IT, E&TC or relevant stream, master’s in computer application or related field (MCA, MCS).
- 0-2 years of experience in supporting, debugging or troubleshooting ALM product (Like Windchill RV&S, Codebeamer)
- Fresher with good Java and PL/SQL knowledge
- OCJP certification or Oracle DBA certification is an added advantage.
- Strong written and verbal communication skills.
How To Apply In This Recruitment ?
- Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application form after verification.
More Update Join WhatsApp Group :- Apply Here
Also Apply Here
Tech Mahindra Walk-In Opportunity
NICE Hiring For Software Engineer
Tata Hiring Business Development Job