Kyndryl hiring for Customer Service Representative Role for B.E/B.Tech/M.E/M.Tech/M.Sc/MCA graduates and any batch graduates are eligible. Together, we think holistically about the health of these vital technology ecosystems. We will be a focused, independent company that builds on our foundation of excellence by creating systems in new ways. Bringing in the right partners, investing in our business, and working side-by-side with our customers to unlock potential.
Kyndryl Hiring For Customer Service Representative
Company Name | Kyndryl |
Post Name | Customer Service Representative |
Qualification | Bachelor’s Degree |
Branch | Any Branches |
Batch | Recent Batches |
Salary | Up to 10 LPA |
Experience | Fresher / Experience |
Job Location | India |
Last Date | ASAP |
Job Description :
We are looking for friendly, helpful, and empathetic people who have an interest in technology but not necessarily tech experience. As a Customer Service Representative, you’ll be the face and voice of Kyndryl, helping customers solve their problems every day.
Role and Responsibility :
- A Customer Service Representative combines the know-how of tech support with problem solving and customer service, so bring your people skills and we’ll teach you the rest.
- It’s a fun and fast-paced role where you’ll start learning and contributing right away.
- The first month, you learn the ropes and get set up with one client on production.
- Soon, you’ll be multi-tasking and providing interactive solutions (chat, email, MS Teams) while treating our customers to concierge-level care.
- You will also work with back-office teams to handle escalations.
Qualifications :
- 0-1 year experience in customer service or technical support role.
- Flexible to work in Voice and Chat Process.
- Willing to work in Night Shifts / Rotational Shifts.
- Willingness to Work from Office as per Hybrid Work Model.
- Windows 10 troubleshooting, excellent communication skills and also customer service skills.
How To Apply In This Recruitment ?
- Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
- Click on “Apply Online”.
- If you have not registered before, create an account.
- After registration, login and fill in the application form with all the necessary details.
- Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
- Provide accurate information in your application.
- Verify that all the details entered are correct.
- Submit the application form after verification.
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