Groww Hiring For Work From Home Executive

Groww Hiring For Work From Home Executive Work From Home Job. Freshers with Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM) are eligible to apply for the job role.

Every individual deserves the knowledge, tools, and confidence to make informed financial decisions. At Groww, we are making sure every Indian feels empowered to do so through a cutting-edge multi-product platform offering a variety of financial services.

Our long-term vision is to become the trusted financial partner for millions of Indians.

Groww Hiring For Work From Home Executive

Company Name	Groww
Post Name	Executive
Qualification	Bachelor’s Degree
Branch	Any Branches
Batch	Recent Batches
Salary	Up to 10 LPA
Experience	Fresher / Experience
Job Location	WFH
Last Date	ASAP

Groww Hiring For Work From Home Executive

Job Descriptions :

We are a passionate group of people focused on making financial services accessible to every Indian through a multi-product platform. Each day, we help millions of customers take charge of their financial journey. Customer obsession is in our DNA. Every product, every design, and every algorithm down to the tiniest detail is executed keeping the customers’ needs and convenience in mind. Our people are our greatest strength. Everyone at Groww is driven by ownership, customer-centricity, integrity, and the passion to constantly challenge the status quo.

Roles And Responsibility :

Eagerness to learn about the company’s products and their capabilities.
Ability to manage high volume of inbound customer queries.
Technical aptitude and the ability to understand and explain complex concepts in simple terms.
Ability to empathize with the customer and high customer centricity.
Knowledge of other regional languages is helpful if the company works within the country.
Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred.

Qualifications :

The ideal candidate will have excellent communication skills, a customer-focused mindset, and the ability to manage and resolve issues efficiently.
Ability to stay calm under pressure and handle difficult situations with professionalism.
Minimum 2 years of Escalation handling experience on the Social Media Platform.

How To Apply In This Recruitment ?

Click on the “Apply Here” button provided below. You will be redirected to Company official career page.
Click on “Apply Online”.
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After registration, login and fill in the application form with all the necessary details.
Submit all relevant documents, if requested (e.g. resume, mark sheet, ID proof).
Provide accurate information in your application.
Verify that all the details entered are correct.
Submit the application form after verification.