Concentrix Hiring Fresher For Representative

Concentrix hiring fresher for Representative Role for any graduates and any batch graduates are eligible. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional.

Concentrix Hiring Fresher For Representative

Company Name	Concentrix
Post Name	Representative
Qualification	Bachelor’s Degree
Branch	Any Branches
Batch	Recent Batches
Salary	Up to 10 LPA
Experience	Fresher / Experience
Job Location	India

Job Description :

The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client’s product or services.

Role And Responsibility:

Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures
Maintain basic knowledge of client products and/or services.

Qualifications :

Graduate / Undergraduate in any discipline (may vary basis the job requirement)
Fresher or any experience
Courteous with strong customer service orientation
Strong computer navigation skills and PC Knowledge
Ability to effectively communicate, both written and verbally
Dependable with strong attention to detail.

How To Apply In This Recruitment ?

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