Accenture Hiring For Application Tech Support Practitioner Accenture is a multinational provider of professional services with industry-leading expertise in cloud, security, and digital. We provide Strategy & Consulting, Interactive, Technology, and Operations services by combining unparalleled knowledge and specialized skills from over 40 sectors. These services are supported by the greatest global network of Advanced Technology and Intelligent Operations centers. Every day, our 569,000 employees serve clients in over 120 countries by bringing technology and human inventiveness together. We recognize that change has the ability to add value and foster success for all of our stakeholders—clients, employees, shareholders, partners, and communities.
Accenture Hiring For Application Tech Support
Company Name | Accenture |
Post Name | Associate |
Qualification | Bachelor’s Degree |
Branch | Any Branches |
Batch | Recent Batches |
Salary | Up to 10 LPA |
Experience | Fresher / Experience |
Job Location | Hyderabad |
Last Date | ASAP |
Job Description :
As an Application Tech Support Practitioner, you will be responsible for providing service desk voice support and managing service desk operations. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and ensuring world-class system performance.
Role and Responsibility :
- Provide service desk voice support, interfacing with clients to accurately define and resolve issues.
- Manage service desk operations, ensuring world-class system performance.
- Utilize deep product knowledge to interpret and design resolutions for client issues.
- Collaborate with cross-functional teams to ensure quality and exceptional communication.
- Stay updated with the latest advancements in service desk management and cloud technology.
Qualifications :
- Bachelors Degree.
- The candidate should have a minimum of 0-2 years of experience in Service Desk Management.
- Service Desk Voice Support, Service Desk Management.
- Strong understanding of service desk operations and client issue resolution.
- Solid grasp of cloud technology advancements and their impact on service desk management.
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